FAQ

Frequently asked questions

Find answers to the most common questions about our accessible transportation services, booking process, safety measures, and mobility support. We are committed to making every journey comfortable, safe, and accessible for everyone

We provide wheelchair-accessible transportation across all five NYC boroughs, Westchester County, New Rochelle, Yonkers, Long Island (Nassau and Suffolk), and New Jersey.

Yes. We offer daily and monthly school transportation plans with trained drivers and helpers who assist students on and off the vehicle, timed to the school schedule.

No. We provide non-emergency wheelchair and mobility transportation only. For a medical emergency, always call 911.

Yes. Our drivers and helpers assist with safe, timely transport from hospitals and rehab facilities back home or to a care facility, anywhere across our NY and NJ service area.

Yes. Every driver and helper is trained in safe passenger assistance, wheelchair securement, and respectful, patient-centered care.

Visit our Pay Your Reservation page, or ask your driver about payment options..

Ready to book a ride you can rely on?

Our dispatch team is available 24/7 across NYC, Westchester, New Rochelle, Yonkers, Long Island, and New Jersey.

Non-emergency wheelchair transportation serving NYC, Westchester, New Rochelle, Yonkers, Long Island & New Jersey.

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